Usually always order our chippy tea from here but this time i was really disappointed. I arrived on time to collect, the food was ready however i don’t know how long it had been sat there as it was cold, chips were soft and soggy and asked for 2 x battered sausage but only one was. Just very disappointed

Jenny

Rating: 1 / 5

Really rude woman serving and food hadn’t even started to be prepared 5 minutes after the stated collection time. Food lukewarm and bit soggy - won’t be back.

Mollie

Rating: 1 / 5

Normally really good but on this occasion the fish was overcooked so incredibly dry

Catherine

Rating: 3 / 5

Always good fish & chips ????

Richard

Rating: 5 / 5

Paul

Rating: 5 / 5

2nd time of using and absolutely delicious. I found this easy to order and pay online, then just went down to tge shop to collect. Order was ready at the stated time. Back at house the food wad hot & tasty. Really enjoyed our Friday night's tea. Thank you Paolo's

Shirley

Rating: 5 / 5

This was my second order from here. Up visiting family, so not a local now. Absolutely delicious gluten free fish & chips. Easy to order online, then just popped along to collect. A lovely treat. Thank you.

Shirley

Rating: 5 / 5

Excellent lite bite fish n chips batter crunchy not soggy, fish pure white, chips delicious would highly recommend! ????????????

Colette

Rating: 5 / 5

Top quality food as always

Scott

Rating: 5 / 5

Rob

Rating: 5 / 5

Excellent food, excellent service!

Jayne

Rating: 5 / 5

Amazing, best chippy in Carlisle

Luke

Rating: 5 / 5

Portion of chips and curry missing

GARY

Rating: 1 / 5

Lovely as always

Sophie

Rating: 5 / 5

Everything was excellent, from placing the order on line to getting home and enjoying superb fish and chips. The fish was particularly good

Phil

Rating: 5 / 5

Arrived at pick up time and they hadn't even looked at the order ,had to wait for it to be prepared along with a shop full of other customers, was given wrong type of curry(chipshop instead of Chinese) be just as quick to turn up and order??

Dave

Rating: 2 / 5

Very pleased all was very good only criticism far to many chips portions were enormous, next time we will share a portion. Cheese patty was very good as was the steak pie, we will order again

Jen

Rating: 5 / 5

Ordered food for collection and everything was ready to collect on arrival, much easier than having to wait for the food to be prepared, also the fish and chips were delicious.

Helen

Rating: 5 / 5

Good service and great food. Nice to find gluten free options

Julie

Rating: 4 / 5

Ready for collection in 10 minutes. Just moved to the area so it was the first time we’ve had food from Paolo’s and it’s as good as people say. Will have more in the future

John

Rating: 5 / 5

Awful! Just got home, food was ripping through the bag with all the grease from the fish! My kids meal was covered in the grease and ruined. Curry was cold, clumpy and tasted just of aniseed. Really disappointing from a place that's normally really good.

Raymond

Rating: 1 / 5